Shipping

Free Shipping

Free standard shipping is available on orders of $95 or more (after any discounts and before taxes) to Canadian and United States addresses subject to a few exceptions:

  • Canadian postal codes with the second character “0”
  • products identified as "in-store only” or “special shipping” such as bikes, trainers and wheels.
  • gift cards and non-shippable items

Free standard shipping can be upgraded to express shipping by paying the difference in cost.

Free Returns

Free return shipping is available on Canadian orders. Return instructions will be included with your order. Please note that if your returned items cause your order to no longer qualify for free shipping or any other promotions or discounts they will be deducted from your refund. For more information visit our Returns and Warranty page.

Free In-store Pick-up

All items are available for pick-up in-store with no shipping charges. You will be contacted by the store when your order is ready for pick-up and you will need to bring photo ID with you at the time of pick-up.

Most orders ship from our store in Toronto, Canada one business day after ordering. Our standard shipping method for orders to Canadian addresses is Canada Post Expedited Parcel based on its combination of low cost and the convenience of door-to-door delivery or pick-up at one of over 6000 locations. Canadian orders are charged the appropriate GST or HST on products and any shipping fees based on the shipping location. For more information see our Sales Tax Chart.

Free Shipping

Free standard shipping is available on orders of $95 or more (after any discounts and before taxes) to Canadian addresses subject to a few exceptions:

  • products identified as "in-store only” or “special shipping” such as bikes, trainers and wheels.
  • gift cards and non-shippable items.

Shipping Rates

Standard Shipping*

Express Shipping**

Under $95.00 $9.50 $17.50
$95.00 to $299.99 $9.50 $19.50
Over $300.00 $15.00 $35.00
Indoor Trainers $35 n/a
Wheels $40 n/a
Bicycles $80 n/a

*Standard Shipping is 3-10 business days. **Express shipping is 1-2 business days between major centres.

Tax Rates

Sales Tax

British Columbia (BC) 5%
Alberta (AB) 5%
Saskatchewan (SK) 5%
Manitoba (MB) 5%
Ontario (ON) 13%
Quebec (QC) 5%
New Brunswick (NB) 13%
Nova Scotia (NS) 15%
Prince Edward Island (PE) 14%
Newfoundland (NL) 13%
Northwest Territories (NT) 5%
Yukon (YT) 5%
Nunavut (NU) 5%

Most orders ship from our store in Toronto, Canada one business day after ordering. Our standard shipping method for orders to the United States is USPS. Orders shipped to the United States are not charged Canadian taxes but are subject to charges for customs clearance, US Customs duties, taxes and fees. You are responsible paying these additional fees which may arrive COD with your package or an invoice may follow in the mail. We are unable to provide estimates for these costs. Please check with your local US Customs office for more information. http://www.cbp.gov/contact

Free Shipping

Free standard shipping is available on orders of $95 or more (after any discounts and before taxes) to United States addresses subject to a few exceptions:

• products identified as "in-store only” or “special shipping” such as bikes, trainers and wheels.
• gift cards and non-shippable items.

Shipping Rates

Standard Shipping*

Express Shipping**

Under $95.00 $9.50 $17.50
$95.00 to $299.99 $9.50 $19.50
Over $300.00 $15.00 $35.00
Indoor Trainers $35 n/a
Wheels $40 n/a
Bicycles $80 n/a

*Standard Shipping is 3-10 business days. **Express shipping is 2-3 business days between major centres.

We are able to ship to over 45 countries. Most orders ship from our warehouse near Toronto, Canada one business day after ordering. Our standard shipping method for international orders is air freight via Canada Post or USPS. Orders will be delivered by your local postal service. Orders shipped internationally are not charged Canadian taxes but are subject to charges for customs clearance, customs duties, taxes and fees. You are responsible paying these additional fees which may arrive COD with your package or an invoice may follow in the mail. We are unable to provide estimates for these costs. Please check with your local customs office for more information.

Shipping Rates

Zone 1

Zone 2

Zone 3

Zone 4

<$300 $30 $35 $45 $50
$300-$599.99 $50 $65 $75 $85
>$600 $85 $100 $110 $125

Standard Shipping time is 4-15 business days.

Bikes, trainers, wheels and items identified as "special shipping" may have higher freight costs. We will contact you for approval before shipping.

Zone 1

Zone 2

Zone 3

Zone 4

Bahamas
Barbados
Belize
Cayman Islands
El Salvador
Grenada
St. Kitts and Nevis
St. Lucia
Austria
Belgium
Cyprus
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Luxembourg
Malta
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
Australia
Hong Kong
Japan
Korea
Malaysia
New Zealand
Singapore
Taiwan
Argentina
Brasil
Chile
China
Guyana
Philippines
Poland

Some items are marked as Special Shipping. These items may incur additional shipping charges or may not be shippable or available for shipment outside of Canada due to their size, hazardous designation or distribution agreements.

Pre-orders

Sometimes we offer new and high demand items for pre-order so you can guarantee your "spot in line" when the item arrives. If an item is offered to pre-order there will be a release date listed. When ordering a pre-ordered item your payment method will be charged for the full value of the order and your item will ship within seven business days of the pre-order date. If the item is delayed more than seven days from the release date we will contact you to confirm the order before shipping. Pre-orders are refundable at any time before they ship.

Backorders

If an item is out of stock you have the option to enter your email to be notified when it is back in stock so that you may order it at that time. In this case no payment information is required and inventory is not reserved for you. If you want to reserve inventory please email us directly and we well create a pre-order for you. We may also be able to ship the item to you directly from the manufacturer or distributor.